All intellectual property created by eCALD Services, Waitemata DHB on this website is owned by Waitemata DHB, including the copyright in all items. The presence of any resources, images or otherwise on this web site does not constitute consent (implied or otherwise) for them to be copied or used. By using this website you agree to be legally bound by the terms stated under Terms and Conditions on this website.
Please contact eCALD Admin for help of if you have any queries.
Please contact eCALD Admin for support if:
you have problems accessing your online study or issues with pages on the online study
you have difficulties with opening an account and with course enrolment
you are not eligible for funded courses but wish to enrol for a face-to-face course or book a course for your service/organisation/team.
Please go to Contact Us for more information about our service hours.
To ensure we receive all your details correctly, we will only accept requests for support or queries by email to eCALD Admin.
Non-urgent support and queries will be attended to within 5 working days.
Urgent requests for support and queries will be attended to within 2 working days. Please mark your email as URGENT to eCALD Admin and check that you have provided us with all the relevant details.
Queries will not be attended to on non-business days.
Here are some of the terms used on this website:
Auckland Region includes ADHB, CMDHB and Waitemata DHB catchments
Asian in New Zealand, refers to people originating from Asia countries including countries in West Asia (Afghanistan and Nepal) South Asia (covering the Indian sub-continent), East Asia (covering China, North and South Korea, Taiwan, Hong Kong, Japan), and South East Asia (Singapore, Malaysia, the Philippines, Vietnam, Thailand, Myanmar, Laos and Cambodia). This definition is commonly used within the health sector and is the basis of the Statistics New Zealand Asian ethnicity categories.
CALD refers to culturally and linguistically diverse or cultural and linguistic diversity
CALD groups / patients / clients / families refer to culturally and linguistically diverse groups / patients / clients / families who are migrants and refugees from Asian, Middle Eastern and African backgrounds
CMDHB refers to Counties Manukau District Health Board
CME refers to Continuing Medical Education
CNE refers to Continuing Nursing Education
DHB refers to District Health Board
eCALD® is the registered trademark name of this website (e represents educational and electronic downloadable resources)
MEA refers to Middle Eastern and African
MELAA refers to Middle Eastern, Latin American and African
MOH refers to Ministry of Health
MOPS refers to Maintenance of Professional Standards
NGO refers to Non-government organisations
Outside Auckland refers to other regions outside of the Auckland region
PHO refers to Primary Health Organisation
Waitemata DHB refers to Waitemata District Health Board
eCALD® online courses should be accessed via the latest versions of:
You can access the online courses via:
Please do not access the course using mobile devices. The smallest device for the online study is a tablet.
Other settings and considerations
You will also need to following settings to ensure the best experience with the courses
Java Script enabled on the internet browser.
Allow third party cookies in your internet browser under Settings. (not essential but recommended)
eCALD® does not guarantee that our online courses will run on all types of devices and desktop PC systems and browsers. We have done our best to test the courses on the above browsers and devices.
If you have issues with the system requirements at work, please contact your IS department not eCALD Admin.
When undertaking an online course at your workplace or at home:
please make sure you have headphones when doing the course in an open plan area. Our online courses contain multi-media.
Our courses are accredited for CME, General Practice Education Programme Stage 2 (GPEP2), Continuing Professional Development (CPD), Continuing Nursing Education (CNE), and Maintenance of Professional Standards (MOPS) purposes.
We provide Certificate of Completion with learning hours for learners to claim their professional development points from there registration bodies.
For CORNERSTONE General Practice Accreditation information, please visit the RNZCGP website.
Please note: eCALD® has the rights to de-activate your eCALD® account if the website administrator considers that you have breached copyright’s rules or abused the system by disclosing your password or giving access to the eCALD® LMS account to other people. This is at the sole discretion of the website administrator.
By using this website, opening an eCALD account or enrolling for a course, you have agreed to be legally bound by the terms stated under Terms and Conditions on this website.
An eCALD® account is a secured Learning Management System account provided for approved eCALD® members to have access to:
How do I open an eCALD® account:
How to access your eCALD® account
Please be aware that courses and resources developed by eCALD® Services, Waitemata DHB are intellectual property owned by Waitemata DHB, including the copyright in all items. The presence of any resources, images or otherwise on the courses, resources and on this website does not constitute consent (implied or otherwise) for them to be copied or used. By using this website you agree to be legally bound by the terms stated under Terms and Conditions on this website.
To find out more about how to enrol for online or face-to-face courses, please go to the Enrolment section.
Yes, you can re-enrol for any online or face-to-face course for up to 10 times. See Terms and Conditions.
Online course certificate
Face-to-Face course certificate
You can use the eCALD course certificate to claim professional development points from your registration or accreditation bodies.
Please contact eCALD Admin during service hours for enrolment, online or system issues.
NB: To get the best user experience from your online study please ensure your system is meeting the Minimum System Requirements (listed under FAQs).
To Start or Resume your online study:
Things to Note:
See more on Important Information, Tips & Tricks for online study.
Full notes are not provided for online courses however you can access your journal of self-reflection responses upon completion of your course.
When taking up an online course, you will be given options to save self-reflective responses in to a Journal. The journal will be available in your account once you have completed the course.
Go to the Training Venues section to view location detail.
We provide face-to-face courses across New Zealand.
We only advertise the Auckland-based scheduled face-to-face courses in our Course Calendar.
We do not advertise out-of-Auckland face-to-face courses in other regions, like Canterbury DHB, Southland DHB, Taranaki DHB, Midcentral DHB, Waikato DHB. These face-to-face courses are promoted by the respective DHBs. If you wish to enrol into courses promoted by out-of-Auckland regions, email request to eCALD Admin.
Our Auckland-based or Out-of Auckland face-to-face courses are available for anyone who is eligible for free enrolments to enrol.
Yes, if you are eligible for free enrolments, you can enrol into any of the face-to0face courses held in venues located at Waitemata DHB or Auckland DHB, or Counties Manukau DHB or outside of Auckland.
See Eligibility and Enrolment section for more information.
If you are not familiar with Training Venues, check out location details here.