Calendar

This page shows a list of available scheduled Auckland-based F2F courses and remote F2F courses sorted by date in ascending order. Click on the calendar item of your choice for more information and to enrol.  NB: We do offer face-to-face courses outside of Auckland but they are not advertised on this page. You can contact eCALD Admin to enquire about F2F courses available outside of Auckland.

Calendar

Cultural Competency & Customer Service

29 Mar 2023

Module 1 CS - Cultural Competency & Customer Service

This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.

Working with Migrant Patients

29 Mar 2023

Module 2 - Working with Migrant Patients

The aim of this course is to understand ways that you can interact in a culturally competent and sensitive manner with migrant patients.

Cultural Competency & Customer Service

31 Mar 2023

Module 1 CS - Cultural Competency & Customer Service

This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.

Working with Interpreters

31 Mar 2023

Module 4 - Working with Interpreters

The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).

Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

31 Mar 2023

Module 801-1 - Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

This course is for staff working in clinical roles. On completing this course, you will have gained an understanding of what is required for cultural competency and developed new skills, attitudes and knowledge to work with Asian and refugee communities in a culturally safe, equitable, person-centred and responsive manner.

Basic Competencies in Working with interpreters

31 Mar 2023

Module 801-4 - Basic Competencies in Working with interpreters

This course is for staff working in clinical roles. Upon completing this module, you will have gained guidance, practical knowledge and skills to work effectively with interpreters in telehealth, in-person or group settings.

 Working in a Mental Health Context with CALD Children and Adolescents

03 Apr 2023

Module 10 - Working in a MH Context with CALD Children and Adolescents

The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD children, adolescents and families in a mental health context.

 Working with Addiction with CALD Clients

03 Apr 2023

Module 11 - Working with Addiction with CALD Clients

The aim of this course is to provide strategies for managing cross-cultural interactions, assessment, intervention and treatment in an addiction context when working with CALD clients and their families.

Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

03 Apr 2023

Module 801-1 - Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

This course is for staff working in clinical roles. On completing this course, you will have gained an understanding of what is required for cultural competency and developed new skills, attitudes and knowledge to work with Asian and refugee communities in a culturally safe, equitable, person-centred and responsive manner.

Basic Competencies in Working with interpreters

03 Apr 2023

Module 801-4 - Basic Competencies in Working with interpreters

This course is for staff working in clinical roles. Upon completing this module, you will have gained guidance, practical knowledge and skills to work effectively with interpreters in telehealth, in-person or group settings.

Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

04 Apr 2023

Module 801-1 - Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

This course is for staff working in clinical roles. On completing this course, you will have gained an understanding of what is required for cultural competency and developed new skills, attitudes and knowledge to work with Asian and refugee communities in a culturally safe, equitable, person-centred and responsive manner.

Basic Competencies in Working with interpreters

04 Apr 2023

Module 801-4 - Basic Competencies in Working with interpreters

This course is for staff working in clinical roles. Upon completing this module, you will have gained guidance, practical knowledge and skills to work effectively with interpreters in telehealth, in-person or group settings.

Culture and Cultural Competency

05 Apr 2023

Module 1 - Culture & Cultural Competency

This course is for staff working in clinical roles. The aim of the course is to help learners understand ways to interact in a culturally competent manner with CALD patients and families. This course will increase awareness of your own cultural values, gain skills to recognise cultural differences and develop skills to apply the principles of cultural competence in practice.

Working with Interpreters

05 Apr 2023

Module 4 - Working with Interpreters

The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).

Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

06 Apr 2023

Module 801-1 - Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

This course is for staff working in clinical roles. On completing this course, you will have gained an understanding of what is required for cultural competency and developed new skills, attitudes and knowledge to work with Asian and refugee communities in a culturally safe, equitable, person-centred and responsive manner.

Basic Competencies in Working with interpreters

06 Apr 2023

Module 801-4 - Basic Competencies in Working with interpreters

This course is for staff working in clinical roles. Upon completing this module, you will have gained guidance, practical knowledge and skills to work effectively with interpreters in telehealth, in-person or group settings.

Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

11 Apr 2023

Module 801-1 - Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

This course is for staff working in clinical roles. On completing this course, you will have gained an understanding of what is required for cultural competency and developed new skills, attitudes and knowledge to work with Asian and refugee communities in a culturally safe, equitable, person-centred and responsive manner.

Basic Competencies in Working with interpreters

11 Apr 2023

Module 801-4 - Basic Competencies in Working with interpreters

This course is for staff working in clinical roles. Upon completing this module, you will have gained guidance, practical knowledge and skills to work effectively with interpreters in telehealth, in-person or group settings.

Culture and Cultural Competency

12 Apr 2023

Module 1 - Culture & Cultural Competency

This course is for staff working in clinical roles. The aim of the course is to help learners understand ways to interact in a culturally competent manner with CALD patients and families. This course will increase awareness of your own cultural values, gain skills to recognise cultural differences and develop skills to apply the principles of cultural competence in practice.

Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

14 Apr 2023

Module 801-1 - Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

This course is for staff working in clinical roles. On completing this course, you will have gained an understanding of what is required for cultural competency and developed new skills, attitudes and knowledge to work with Asian and refugee communities in a culturally safe, equitable, person-centred and responsive manner.

Basic Competencies in Working with interpreters

14 Apr 2023

Module 801-4 - Basic Competencies in Working with interpreters

This course is for staff working in clinical roles. Upon completing this module, you will have gained guidance, practical knowledge and skills to work effectively with interpreters in telehealth, in-person or group settings.

Working with Refugee Patients

14 Apr 2023

Module 3 - Working with Refugees

The aim of this course is to introduce you to the refugee experience and to assist you in working with refugee patients and families in consultations.

Working with Interpreters

14 Apr 2023

Module 4 - Working with Interpreters

The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).

Working with Religious Diversity

17 Apr 2023

Module 7 - Working with Religious Diversity

The aim of this course is to ensure learners are aware of religious diversity and gain skills to assess and accommodate the spiritual/religious needs of patients and families.

Interpreting remotely in the healthcare setting

17 Apr 2023

Module 201 - Interpreting remotely in the healthcare setting

This course aims to provide the essential knowledge and skills to help interpreters provide more effective remote interpreting services when working in the healthcare setting.

Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

17 Apr 2023

Module 801-1 - Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

This course is for staff working in clinical roles. On completing this course, you will have gained an understanding of what is required for cultural competency and developed new skills, attitudes and knowledge to work with Asian and refugee communities in a culturally safe, equitable, person-centred and responsive manner.

Basic Competencies in Working with interpreters

17 Apr 2023

Module 801-4 - Basic Competencies in Working with interpreters

This course is for staff working in clinical roles. Upon completing this module, you will have gained guidance, practical knowledge and skills to work effectively with interpreters in telehealth, in-person or group settings.

Working with Migrant Patients

17 Apr 2023

Module 2 - Working with Migrant Patients

The aim of this course is to understand ways that you can interact in a culturally competent and sensitive manner with migrant patients.

Working with Interpreters

17 Apr 2023

Module 4 - Working with Interpreters

The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).

Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

18 Apr 2023

Module 801-1 - Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

This course is for staff working in clinical roles. On completing this course, you will have gained an understanding of what is required for cultural competency and developed new skills, attitudes and knowledge to work with Asian and refugee communities in a culturally safe, equitable, person-centred and responsive manner.

Basic Competencies in Working with interpreters

18 Apr 2023

Module 801-4 - Basic Competencies in Working with interpreters

This course is for staff working in clinical roles. Upon completing this module, you will have gained guidance, practical knowledge and skills to work effectively with interpreters in telehealth, in-person or group settings.

Cultural Competency & Customer Service

19 Apr 2023

Module 1 CS - Cultural Competency & Customer Service

This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.

Working with Migrant Patients

19 Apr 2023

Module 2 - Working with Migrant Patients

The aim of this course is to understand ways that you can interact in a culturally competent and sensitive manner with migrant patients.

Working with Migrant Patients

19 Apr 2023

Module 2 - Working with Migrant Patients

The aim of this course is to understand ways that you can interact in a culturally competent and sensitive manner with migrant patients.

Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

20 Apr 2023

Module 801-1 - Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

This course is for staff working in clinical roles. On completing this course, you will have gained an understanding of what is required for cultural competency and developed new skills, attitudes and knowledge to work with Asian and refugee communities in a culturally safe, equitable, person-centred and responsive manner.

Basic Competencies in Working with interpreters

20 Apr 2023

Module 801-4 - Basic Competencies in Working with interpreters

This course is for staff working in clinical roles. Upon completing this module, you will have gained guidance, practical knowledge and skills to work effectively with interpreters in telehealth, in-person or group settings.

Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

21 Apr 2023

Module 801-1 - Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

This course is for staff working in clinical roles. On completing this course, you will have gained an understanding of what is required for cultural competency and developed new skills, attitudes and knowledge to work with Asian and refugee communities in a culturally safe, equitable, person-centred and responsive manner.

Basic Competencies in Working with interpreters

21 Apr 2023

Module 801-4 - Basic Competencies in Working with interpreters

This course is for staff working in clinical roles. Upon completing this module, you will have gained guidance, practical knowledge and skills to work effectively with interpreters in telehealth, in-person or group settings.

Culture and Cultural Competency

21 Apr 2023

Module 1 - Culture & Cultural Competency

This course is for staff working in clinical roles. The aim of the course is to help learners understand ways to interact in a culturally competent manner with CALD patients and families. This course will increase awareness of your own cultural values, gain skills to recognise cultural differences and develop skills to apply the principles of cultural competence in practice.

Working with Interpreters

21 Apr 2023

Module 4 - Working with Interpreters

The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).

Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

28 Apr 2023

Module 801-1 - Basic Competencies in Working with CALD Communities in a Mental Health and Addiction Context

This course is for staff working in clinical roles. On completing this course, you will have gained an understanding of what is required for cultural competency and developed new skills, attitudes and knowledge to work with Asian and refugee communities in a culturally safe, equitable, person-centred and responsive manner.

Basic Competencies in Working with interpreters

28 Apr 2023

Module 801-4 - Basic Competencies in Working with interpreters

This course is for staff working in clinical roles. Upon completing this module, you will have gained guidance, practical knowledge and skills to work effectively with interpreters in telehealth, in-person or group settings.

Cultural Competency & Customer Service

28 Apr 2023

Module 1 CS - Cultural Competency & Customer Service

This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.

Working with Interpreters

28 Apr 2023

Module 4 - Working with Interpreters

The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).

Working with Refugee Patients

10 May 2023

Module 3 - Working with Refugees

The aim of this course is to introduce you to the refugee experience and to assist you in working with refugee patients and families in consultations.

Working with Interpreters

17 May 2023

Module 4 - Working with Interpreters

The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).

Working with CALD Families - Disability Awareness

24 May 2023

Module 8 - Working with CALD Families - Disability Awareness

The aim of this course is to introduce you to the challenges of working with the cultural beliefs about disability that impact on treatment and interventions, as well as ways to accommodate different beliefs and attitudes wherever possible.