Module 3 - Working with Refugees
The aim of this course is to introduce you to the refugee experience and to assist you in working with refugee patients and families in consultations.
Calendar
18 Oct 2023
20 Oct 2023
Module 2 - Working with Migrant Patients
The aim of this course is to understand ways that you can interact in a culturally competent and sensitive manner with migrant patients.
20 Oct 2023
Module 4 - Working with Interpreters
The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).
25 Oct 2023
Module 1 CS - Cultural Competency & Customer Service
This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.
25 Oct 2023
Module 2 - Working with Migrant Patients
The aim of this course is to understand ways that you can interact in a culturally competent and sensitive manner with migrant patients.
27 Oct 2023
Module 1 - Culture & Cultural Competency
This course is for staff working in clinical roles. The aim of the course is to help learners understand ways to interact in a culturally competent manner with CALD patients and families. This course will increase awareness of your own cultural values, gain skills to recognise cultural differences and develop skills to apply the principles of cultural competence in practice.
27 Oct 2023
Module 4 - Working with Interpreters
The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).
30 Oct 2023
Module 1 CS - Cultural Competency & Customer Service
This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.
02 Nov 2023
Module 10 - Working in a MH Context with CALD Children and Adolescents
The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD children, adolescents and families in a mental health context.
02 Nov 2023
Module 11 - Working with Addiction with CALD Clients
The aim of this course is to provide strategies for managing cross-cultural interactions, assessment, intervention and treatment in an addiction context when working with CALD clients and their families.
03 Nov 2023
Module 3 - Working with Refugees
The aim of this course is to introduce you to the refugee experience and to assist you in working with refugee patients and families in consultations.
03 Nov 2023
Module 4 - Working with Interpreters
The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).
06 Nov 2023
Module 1 - Culture & Cultural Competency
This course is for staff working in clinical roles. The aim of the course is to help learners understand ways to interact in a culturally competent manner with CALD patients and families. This course will increase awareness of your own cultural values, gain skills to recognise cultural differences and develop skills to apply the principles of cultural competence in practice.
06 Nov 2023
Module 4 - Working with Interpreters
The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).
08 Nov 2023
Module 1 - Culture & Cultural Competency
This course is for staff working in clinical roles. The aim of the course is to help learners understand ways to interact in a culturally competent manner with CALD patients and families. This course will increase awareness of your own cultural values, gain skills to recognise cultural differences and develop skills to apply the principles of cultural competence in practice.
08 Nov 2023
Module 4 - Working with Interpreters
The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).
09 Nov 2023
Module 201 - Interpreting remotely in the healthcare setting
This course aims to provide the essential knowledge and skills to help interpreters provide more effective remote interpreting services when working in the healthcare setting.
09 Nov 2023
Module 8 - Working with CALD Families - Disability Awareness
The aim of this course is to introduce you to the challenges of working with the cultural beliefs about disability that impact on treatment and interventions, as well as ways to accommodate different beliefs and attitudes wherever possible.
10 Nov 2023
Module 1 CS - Cultural Competency & Customer Service
This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.
10 Nov 2023
Module 4 - Working with Interpreters
The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).
13 Nov 2023
Module 1 - Culture & Cultural Competency
This course is for staff working in clinical roles. The aim of the course is to help learners understand ways to interact in a culturally competent manner with CALD patients and families. This course will increase awareness of your own cultural values, gain skills to recognise cultural differences and develop skills to apply the principles of cultural competence in practice.
22 Nov 2023
Module 4 - Working with Interpreters
The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).
23 Nov 2023
Module 10 - Working in a MH Context with CALD Children and Adolescents
The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD children, adolescents and families in a mental health context.
23 Nov 2023
Module 11 - Working with Addiction with CALD Clients
The aim of this course is to provide strategies for managing cross-cultural interactions, assessment, intervention and treatment in an addiction context when working with CALD clients and their families.
29 Nov 2023
Module 7 - Working with Religious Diversity
The aim of this course is to ensure learners are aware of religious diversity and gain skills to assess and accommodate the spiritual/religious needs of patients and families.
30 Nov 2023
Module 7 - Working with Religious Diversity
The aim of this course is to ensure learners are aware of religious diversity and gain skills to assess and accommodate the spiritual/religious needs of patients and families.
30 Nov 2023
Module 201 - Interpreting remotely in the healthcare setting
This course aims to provide the essential knowledge and skills to help interpreters provide more effective remote interpreting services when working in the healthcare setting.
07 Dec 2023
Module 10 - Working in a MH Context with CALD Children and Adolescents
The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD children, adolescents and families in a mental health context.
07 Dec 2023
Module 11 - Working with Addiction with CALD Clients
The aim of this course is to provide strategies for managing cross-cultural interactions, assessment, intervention and treatment in an addiction context when working with CALD clients and their families.