Enhancing CALD Cultural Competence

We are celebrating our 15th anniversary, with a brand new website showcasing our comprehensive range of digital courses and resources, and our list of milestones and achievements. As part of our celebration, we will be offering prizes between October 2020 to June 2021.

How to win a prize!

CALD cultural competency courses

eCALD offers a range of face-to-face and online courses for both caring for culturally and linguistically diverse (CALD) patients from Asian, Middle Eastern and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on enhancing learners' cultural awareness, sensitivity, knowledge and practical skills.

View eligibility information View upcoming courses

Gained a new set of skills

I felt this course has helped me to achieve my goals. I now have a new set of skills that I am keen to start using and to develop further as I put what I have learnt into practice.

Face-to-Face Learner (Module 2 Working with migrant patients)

Improved awareness

This course has certainly made me think about how I interact with people from other cultures which I was not really aware of previously.

F2F Learner (Module 1CS Cultural Competency and Customer Service)

Remote F2F course

The eCALD trainer was presiding over the 1.5-hour long session so easy and comfortably that all of the attendees were able to complete the course with a strong feeling of great fulfilment and worthwhile signing up for the course.

Interpreter (Module 201 Interpreting remotely in the healthcare setting)

Course was fun and interactive

“The course was fun, interactive with immense wealth of knowledge. It provides very easy and practical application.”

Public Health Nurse (F2F Module 5 Working with Communicable Diseases with CALD Clients)

This is high quality learning

I like the online course interactive tools and the use of video and audio scenarios, it kept me engaged. This is high quality learning. I have learned to use the cultural assessment tool. The CALD assessment tool helps me to understand the client’s explanatory model so I can effectively communicate with them.

Online Learner (Module 9 Working in a Mental Health Context with CALD Clients)

interpreting remotely

Interpreting remotely in a healthcare setting

eCALD® has launched this new course for interpreters, in both e-learning and remote face-to-face formats, between 2nd April to May 2020. Since then we have trained more than 170 interpreters across the country and received amazing quantitative and qualitative feedback from learners.

Find out more

Our resources

We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.

View all resources

Course & Website Statistics

group

0

New visitors September 2020

language

0

Countries visited eCALD website

mail

0

eCALD eNews current subscribers

0

Cumulative Course Uptake as at September 2020