At eCALD, our vision is to enhance culturally and linguistically diverse cultural competence through the provision of courses and resources for the New Zealand health workforce, for better client/patient outcomes and experience.
eCALD offers a range of face-to-face and online courses for both caring for culturally and linguistically diverse (CALD) patients from Asian, Middle Eastern and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on enhancing learners' cultural awareness, sensitivity, knowledge and practical skills.View eligibility information View upcoming courses
These are all our courses for health practitioners who are interested in gaining skills to work with CALD patients from Asian, Middle Eastern, Latin American and African backgrounds.
These courses are for clinical or non-clinical staff who are interested to gain insight and skills to enable effective working relationships in a culturally diverse workplace.
This is such a valuable learning tool. Helping one to have compassion but also giving practical tools of understanding for our practice.
e-Learner (Module 3 - Working with refugee patients)
The videos were very helpful to see what concepts would look like in practice. Very comprehensive, very user-friendly.
A most useful addition to the CALD learning material. A valuable resource and then I shall recommend to as many people as possible
Online learner (Module 7 Working with religious diversity)
This course has certainly made me think about how I interact with people from other cultures which I was not really aware of previously.
F2F Learner (Module 1CS Cultural Competency and Customer Service)
This resource ticks the boxes in best-practice online learning. It includes interactive activities, a range of presentation methods and self-test exercises. Cultural competency is a key area for NZ's health workforce, and the online format of the CALD tool makes this a potentially cost-effective and sustainable method of training around the country
Online Learner (Module 1 Culture and Cultural Competency)
eCALD® has launched this new course for interpreters, in both e-learning and remote face-to-face formats, between 2nd April to May 2020. Since then we have trained more than 170 interpreters across the country and received amazing quantitative and qualitative feedback from learners.Find out more
eCALD Services have produced this video to demonstrate to clinicians "what is needed and what to expect for a video appointment when using an interpreter".
We have recently launched our new online course "Working with CALD clients in Palliative care". Watch the videos to find out what the course offers, what learners say about the course, and how to register and enrol.
Register early!! Dr Antonio Fernando is speaking at our 30th June CCIG Seminar on "Overview of Sleep Disorders". Our in-person registration is already full. We are now only taking registration for attending remotely via zoom.
We have a brand new face-to-face course “Working with Communicable Diseases with CALD clients”. Check out what the course offers and what learners say about the course!
eCALD Services are pleased to announce the provision of “remote face-to-face courses delivered by an educator via zoom” in addition to the provision of e-learning courses and face-to-face courses to provide more options to our learners.
We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.View all resources
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Welcome and please check your eligibility before you start creating an account on this website. Once your account application is approved, an email will be sent to you, and you can then access your account to enrol in your course.