Enhancing CALD Cultural Competence

Cultural diversity in the New Zealand population is growing, leading to increasing cross-cultural interactions between healthcare providers and clients and between employees.

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CALD cultural competency courses and programmes

eCALD offers a range of face-to-face and online courses for both caring for culturally and linguistically diverse (CALD) patients from Asian, Middle Eastern and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on enhancing learners' cultural awareness, sensitivity, knowledge and practical skills.

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Gained a new set of skills

I felt this course has helped me to achieve my goals. I now have a new set of skills that I am keen to start using and to develop further as I put what I have learnt into practice.

Face-to-Face Learner (Module 2 Working with migrant patients)

The videos were very helpful

The videos were very helpful to see what concepts would look like in practice. Very comprehensive, very user-friendly.

eCALD Learner

Course was fun and interactive

“The course was fun, interactive with immense wealth of knowledge. It provides very easy and practical application.”

Public Health Nurse (F2F Module 5 Working with Communicable Diseases with CALD Clients)

A valuable learning tool

This is such a valuable learning tool. Helping one to have compassion but also giving practical tools of understanding for our practice.

e-Learner (Module 3 - Working with refugee patients)

Thorough and informative

The video sequences are highly successful learning tools-congratulations!!

Online Learner (Module 8 Working with CALD Families - Disability Awareness)

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CALD Cultural Competency in a Psychiatric Context Training Programme

This training programme is recommended for psychiatric registrars or clinicians interested in developing awareness, sensitivity and knowledge of cultural and linguistic diversity (CALD) factors when working with culturally and linguistically diverse (CALD) clients in a psychiatric context. The programme provides many case examples and vignettes and opportunities to apply awareness, sensitivity and knowledge to develop skills in engagement, assessment, cultural formulation, treatment, and collaboration in practice.

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Our resources

We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.

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