Enhancing CALD Cultural Competence

We are celebrating our 15th anniversary, with a brand new website showcasing our comprehensive range of digital courses and resources, and our list of milestones and achievements. As part of our celebration, we will be offering prizes between October 2020 to June 2021.

How to win a prize!

CALD cultural competency courses

eCALD offers a range of face-to-face and online courses for both caring for culturally and linguistically diverse (CALD) patients from Asian, Middle Eastern and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on enhancing learners' cultural awareness, sensitivity, knowledge and practical skills.

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A valuable learning tool

This is such a valuable learning tool. Helping one to have compassion but also giving practical tools of understanding for our practice.

e-Learner (Module 3 - Working with refugee patients)

The videos were very helpful

The videos were very helpful to see what concepts would look like in practice. Very comprehensive, very user-friendly.

eCALD Learner

A most useful addition to the CALD learning material

A most useful addition to the CALD learning material. A valuable resource and then I shall recommend to as many people as possible

Online learner (Module 7 Working with religious diversity)

Improved awareness

This course has certainly made me think about how I interact with people from other cultures which I was not really aware of previously.

F2F Learner (Module 1CS Cultural Competency and Customer Service)

This resource ticks the boxes in best-practice online learning.

This resource ticks the boxes in best-practice online learning. It includes interactive activities, a range of presentation methods and self-test exercises. Cultural competency is a key area for NZ's health workforce, and the online format of the CALD tool makes this a potentially cost-effective and sustainable method of training around the country

Online Learner (Module 1 Culture and Cultural Competency)

interpreting remotely

Interpreting remotely in a healthcare setting

eCALD® has launched this new course for interpreters, in both e-learning and remote face-to-face formats, between 2nd April to May 2020. Since then we have trained more than 170 interpreters across the country and received amazing quantitative and qualitative feedback from learners.

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Our resources

We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.

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