Enhancing CALD Cultural Competence

This is a thoroughly designed training course for interpreters which covers a lot of practical issues that we have met during the practice. We may not need or have the opportunity to apply all the things we have learnt in this course in our practice, but with the awareness, it will make interpreters feel more of control of our job. It also gives us more confidence to do our job better, and our communications with the health practitioners [HPs] and patients will be smoother.

Interpreter (Module 201 Interpreting remotely in the healthcare setting)

“The course was fun, interactive with immense wealth of knowledge. It provides very easy and practical application.”

Public Health Nurse (F2F Module 5 Working with Communicable Diseases with CALD Clients)

This is such a valuable learning tool. Helping one to have compassion but also giving practical tools of understanding for our practice.

e-Learner (Module 3 - Working with refugee patients)

The video sequences are highly successful learning tools-congratulations!!

Online Learner (Module 8 Working with CALD Families - Disability Awareness)

I like the online course interactive tools and the use of video and audio scenarios, it kept me engaged. This is high quality learning. I have learned to use the cultural assessment tool. The CALD assessment tool helps me to understand the client’s explanatory model so I can effectively communicate with them.

Online Learner (Module 9 Working in a Mental Health Context with CALD Clients)