At eCALD, our vision is to enhance culturally and linguistically diverse cultural competence through the provision of courses and resources for the New Zealand health workforce, for better client/patient outcomes and experience.
eCALD offers a range of face-to-face and online courses for both caring for culturally and linguistically diverse (CALD) patients from Asian, Middle Eastern and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on enhancing learners' cultural awareness, sensitivity, knowledge and practical skills.View eligibility information View upcoming courses
These are all our courses for health practitioners who are interested in gaining skills to work with CALD patients. It provides insight and understanding on cultural dimensions, how different cultures respond to health-related situations, different health concepts, faith-based practices, and differences in expectations from health systems.
These courses are for clinical or non-clinical staff who are interested to gain insight and understanding of value dimensions that cause barriers to effective cross-cultural interaction and skills to enable effective working relationships in a culturally diverse workplace.
I like the online course interactive tools and the use of video and audio scenarios, it kept me engaged. This is high quality learning. I have learned to use the cultural assessment tool. The CALD assessment tool helps me to understand the client’s explanatory model so I can effectively communicate with them.
Online Learner (Module 9 Working in a Mental Health Context with CALD Clients)
A most useful addition to the CALD learning material. A valuable resource and then I shall recommend to as many people as possible
Online learner (Module 7 Working with religious diversity)
The video sequences are highly successful learning tools-congratulations!!
Online Learner (Module 8 Working with CALD Families - Disability Awareness)
“The course was fun, interactive with immense wealth of knowledge. It provides very easy and practical application.”
Public Health Nurse (F2F Module 5 Working with Communicable Diseases with CALD Clients)
This resource ticks the boxes in best-practice online learning. It includes interactive activities, a range of presentation methods and self-test exercises. Cultural competency is a key area for NZ's health workforce, and the online format of the CALD tool makes this a potentially cost-effective and sustainable method of training around the country
Online Learner (Module 1 Culture and Cultural Competency)
eCALD® has launched this new course for interpreters, in both e-learning and remote face-to-face formats, between 2nd April to May 2020. Since then we have trained more than 170 interpreters across the country and received amazing quantitative and qualitative feedback from learners.Find out more
eCALD Services are pleased to launch a new informative video demonstrating to clinicians "what is needed and what to expect for a video appointment when using an interpreter".
We have recently launched our new online course "Working with CALD clients in Palliative care". Watch the videos to find out what the course offers, what learners say about the course, and how to register and enrol.
17th November 2020: "The harmful effects of e-cigarette and vaping".
We have a brand new face-to-face course “Working with Communicable Diseases with CALD clients”. Check out what the course offers and what learners say about the course!
eCALD Services are pleased to announce the provision of “remote face-to-face courses delivered by an educator via zoom” in addition to the provision of e-learning courses and face-to-face courses to provide more options to our learners.
We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.View all resources
New visitors September 2020
Countries visited eCALD website
eCALD eNews current subscribers
Cumulative Course Uptake as at September 2020
Welcome and please check your eligibility before you start creating an account on this website. Once your account application is approved, an email will be sent to you, and you can then access your account to enrol in your course.