Cultural and Linguistic Diversity Training Programme recognised on a global platform

Te Whatu Ora’s electronic cultural and linguistic diversity (eCALD®) training programme has been selected as one of the 49 country case examples featured in the World Health Organization report showcasing the positive steps taken by countries to improve health outcomes for the one billion people on the move.

Sue Lim, QSM, eCALD® National Programme Director, stated: "We are thrilled to receive this recognition and acknowledgement for the programme's efforts in achieving better health outcomes for migrants and refugees."

Since its initial launch, the CALD training programme has expanded nationwide, providing training to healthcare workers in primary, secondary, and non-government sectors. The programme utilises digital technology, allowing eligible learners to access courses and resources through a secure online learning management system.

As of February 2023, the programme has registered over 30,127 participants and recorded more than 52,000 enrolments. The programme's online, virtual, and in-person courses have all received outstanding evaluation results, with all six performance measures scoring 80% or higher (please refer to the 'Performance' page for more details).

Dr Dale Bramley, National Director of Service Improvement and Innovation, says the programme recognises the importance of cultural safety and is an excellent example of our commitment to equity and ensuring everyone has a voice.

Photograph from left to right: Elena Wong, Choi Foong Kew, Sue Lim (QSM), Amy Cao

Cultural and Linguistic Diversity Training Programme recognised on a global platform