CALD 11 - Working with Addiction with CALD Clients

CALD 11 - Working with Addiction with CALD Clients

This course is produced by eCALD Services in collaboration with Asian Family Services. The course is available in both face-to-face and online formats.

On completing this course you will have greater insight of the issues surrounding addiction issues with CALD clients and their families; will become aware of how to develop rapport and trust with CALD clients and families and gain skills in cross-cultural engagement, assessment and intervention with CALD clients.

For more information about this course click on the following headings:

  • 4 hours (DAPAANZ accredited) for face-to-face in-person or remote face-to-face training via video conferencing.
  • 3 hours (DAPAANZ accredited) for online self-paced, self-reflective, and interactive learning.

It is expected that participants enrolling into this course, must have the basic knowledge about working with clients within the addiction context and have completed the following pre-requisite or recommended course(s):

This course is intended for anyone working with addiction clients. 

The aim of the course is to provide strategies for managing cross-cultural issues during the engagement, assessment, and treatment process in an addiction context when working with CALD clients and their families. 


  • Addiction in this course refers to gambling, alcohol, drug and gaming.
  • CALD clients in this course refer to culturally and linguistically diverse clients from Asian, Middle Eastern and African background.

Participants completing this course will:

  • become aware of the importance of culturally competent addiction services for CALD clients and families
  • have a better understanding of the barriers to access, cross cultural issues with engagement, assessment and treatment when working with CALD clients and families in addiction settings
  • gain skills to develop trust and rapport with CALD clients and families.
  • gain skills in cross-cultural clinical assessment, screening and treatment.

 "Scenarios, interactive discussions [were] very helpful for learning. [The course is] very relevant and necessary." 

"The videos were very helpful to see what concepts would look like in practice. Very comprehensive, very user-friendly."

"The lolly and concentric circles exercises are great demonstration of the concept. Audio-visual examples were very helpful. Step by step - good flow of content. Examples of initial engagement phase were helpful."

"The video and case scenarios helped me to actively engage in figuring out the learning objectives/taught principles by abstracting the examples. I personally liked the presented content/layout of the course."

"The course is a thoroughly worthwhile experience and it was exceptionally helpful and knowledgeable."

"I feel very enlightened and will be advocating for more of this training for the Gambling Harm workforce."

"Excellent, learnt a lot." "Great video scenarios."

Important Information

Courses Calendar
Courses Calendar
Eligibility and Enrolment
Eligibility and Enrolment