Remote face to face course
No courses currently scheduled.
Remote face to face Online Face to face
Many health practitioners have experienced feeling ‘lost in translation’ when working with a trained interpreter. The aim of this course is to provide the necessary knowledge and skills to help you work more effectively with professional trained interpreters, to achieve a better outcome from your communication with non-English speaking patients.
This course is intended for anyone working in primary care, secondary care or mental health services who wants to work more effectively with interpreters.
At the end of the course, participants will be able to:
On completing this course you will be more familiar with the roles and responsibilities of a professionally trained interpreter, their code of ethics, and some ethical dilemmas they may encounter. You will have developed new skills on how to work effectively with interpreters in different settings and how to remain in control throughout a consultation.
E-Learning online self-paced learning = 3 hours.
Face-to-face in-person (facilitated by an educator) = 4 hours.
Remote face-to-face training via video conferencing = 2 hours. This is an abridged version facilitated by an educator via Zoom.
The following resources will be available after you complete this and other CALD courses:
This was very helpful. I wish I had done it much earlier
I have thoroughly enjoyed this module. I have worked with interpreters on many occasions, especially in Outpatients department and in the community. I will certainly maximise this resource in future
Well written and engaging programme. Videos in particular were well scripted and acted. Useful to see both poor and good sessions. Valuable advice for more than just using interpreters
This was a very helpful and clear teaching course and I am the better for learning concrete skills. Being kind and supportive is not enough I see now