CALD B - Intercultural Competence for the Migrant Workforce

CALD B - Intercultural Competence for the Migrant Workforce

3 to 4 hours face-to-face training (maximum 25 participants).

This workshop is suitable for new migrant staff working in a NZ health workplace.

At the end of the course participants will be able to:

  • Gain a general understanding of one’s own culture and the New Zealand culture
  • Understand the value dimensions that cause barriers to effective cross cultural interaction
  • Understand NZ communication style (non-verbal, verbal, idiomes, jargons)
  • Gain strategies how to enable effective working relationships
  • Gain understanding of NZ health sector work ethics and expectations

It is highly recommended that learners also view the supplementary resource "Toolkit for Health Workforce Working in a Culturally Diverse Workplace"

We also have a range of highly recommended supplementary HTML Online Resources for "Working with CALD Patients" that can be accessed via the eCALD® account:

Other highly recommended PDF downloadable supplementary resources for "Working with CALD Patients" are available under the Cross-Cultural Resources section:

Important Information

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Courses Calendar
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Eligibility and Enrolment

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