At eCALD, our vision is to enhance culturally and linguistically diverse cultural competence through the provision of courses and resources for the New Zealand health workforce, for better client/patient outcomes and experience.
eCALD offers a range of face-to-face and online courses for both caring for culturally and linguistically diverse (CALD) patients from Asian, Middle Eastern and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on enhancing learners' cultural awareness, sensitivity, knowledge and practical skills.View eligibility information View upcoming courses
These are all our courses for health practitioners who are interested in gaining skills to work with CALD patients from Asian, Middle Eastern, Latin American and African backgrounds.
These courses are for clinical or non-clinical staff who are interested to gain insight and skills to enable effective working relationships in a culturally diverse workplace.
“The course was fun, interactive with immense wealth of knowledge. It provides very easy and practical application.”
Public Health Nurse (F2F Module 5 Working with Communicable Diseases with CALD Clients)
It [the online course'] felt novel and different from other online modules I have done. Interesting and engaging graphics and [the online content is] presented [in] different ways of learning.
Palliative care clinician
I like the online course interactive tools and the use of video and audio scenarios, it kept me engaged. This is high quality learning. I have learned to use the cultural assessment tool. The CALD assessment tool helps me to understand the client’s explanatory model so I can effectively communicate with them.
Online Learner (Module 9 Working in a Mental Health Context with CALD Clients)
The videos were very helpful to see what concepts would look like in practice. Very comprehensive, very user-friendly.
Another excellent course from the eCALD team, I have attended others which were face to face but this was the first online course. I am grateful to have been able to complete this at my own pace and in small chunks. Will certainly recommend to colleagues. The variety of scenarios, reading, questions, reflection all helped to make the course more enjoyable from an online learning perspective.
We are pleased to announce the launch of our new training programme for clinicians who are interested to develop awareness, sensitivity and knowledge of cultural and linguistic diversity (CALD) factors when working with culturally and linguistically diverse (CALD) clients in a psychiatric context. The programme provides a lot of case examples and vignettes, as well as opportunities to apply awareness, sensitivity and knowledge to develop skills in engagement, assessment, cultural formulation, treatment, and collaboration in practice. The programme syllabus is aligned closely with the Royal Australia & New Zealand College of Psychiatrists (RANZCP) standard for addressing cultural competence with cultural and linguistic diversity (CALD). Check out what clinicians say about the modules. [News dated 12 July 2021].Find out more
eCALD Services have produced this video to demonstrate to clinicians "what is needed and what to expect for a video appointment when using an interpreter".
We have recently launched our new online course "Working with CALD clients in Palliative care". Watch the videos to find out what the course offers, what learners say about the course, and how to register and enrol.
Assisted dying will be legal in New Zealand from 7th November 2021. People who experience unbearable suffering from a terminal illness can ask for medical assistance to end their lives legally. The Ministry of Health is responsible for implementing the "End of Life Choice Act" (Ministry of Health, 2021). We are privileged to have two specialist old age consultant psychiatrists to share their insights and views about the "End of Life Choice Act 2019". Don't miss registering for this webinar!!
The interpreter workforce is highly essential for assisting clinicians to communicate effectively with non-English speaking and limited English speaking clients. Provision of telehealth interpreting services are crucial and we are pleased to have a course to upskill interpreters in this area. Check out other useful courses for interpreters to gain cultural awareness, knowledge and sensitivity when engaging in the healthcare settings.
eCALD Services are pleased to announce the provision of “remote face-to-face courses delivered by an educator via zoom” in addition to the provision of e-learning courses and face-to-face courses to provide more options to our learners.
We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.View all resources
New visitors August 2021
Countries visited eCALD website
eCALD eNews current subscribers
Cumulative Course Uptake as at August 2021
Welcome and please check your eligibility before you start creating an account on this website. Once your account application is approved, an email will be sent to you, and you can then access your account to enrol in your course.