Enhancing CALD Cultural Competence

We are pleased to announce the launch of our brand new "Cultural and Linguistic Diversity (CALD) Cultural Competence in a Psychiatric Context" Training Programme" for clinicians who are interested to develop competencies for working with CALD clients in a mental health context.

More information

At eCALD, our vision is to enhance culturally and linguistically diverse cultural competence through the provision of courses and resources for the New Zealand health workforce, for better client/patient outcomes and experience.

CALD cultural competency courses

eCALD offers a range of face-to-face and online courses for both caring for culturally and linguistically diverse (CALD) patients from Asian, Middle Eastern and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on enhancing learners' cultural awareness, sensitivity, knowledge and practical skills.

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Courses for working with CALD patients

Courses for working with CALD patients

These are all our courses for health practitioners who are interested in gaining skills to work with CALD patients from Asian, Middle Eastern, Latin American and African backgrounds.

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Courses for culturally diverse workplaces

Courses for culturally diverse workplaces

These courses are for clinical or non-clinical staff who are interested to gain insight and skills to enable effective working relationships in a culturally diverse workplace.

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A most useful addition to the CALD learning material

A most useful addition to the CALD learning material. A valuable resource and then I shall recommend to as many people as possible

Online learner (Module 7 Working with religious diversity)

Thoroughly designed online training course

This is a thoroughly designed training course for interpreters which covers a lot of practical issues that we have met during the practice. We may not need or have the opportunity to apply all the things we have learnt in this course in our practice, but with the awareness, it will make interpreters feel more of control of our job. It also gives us more confidence to do our job better, and our communications with the health practitioners [HPs] and patients will be smoother.

Interpreter (Module 201 Interpreting remotely in the healthcare setting)

This is high quality learning

I like the online course interactive tools and the use of video and audio scenarios, it kept me engaged. This is high quality learning. I have learned to use the cultural assessment tool. The CALD assessment tool helps me to understand the client’s explanatory model so I can effectively communicate with them.

Online Learner (Module 9 Working in a Mental Health Context with CALD Clients)

Thorough and informative

The video sequences are highly successful learning tools-congratulations!!

Online Learner (Module 8 Working with CALD Families - Disability Awareness)

A valuable learning tool

This is such a valuable learning tool. Helping one to have compassion but also giving practical tools of understanding for our practice.

e-Learner (Module 3 - Working with refugee patients)

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BRAND NEW!! "CALD Cultural Competency in a Psychiatric Context" Training Programme

We are pleased to announce the launch of our new training programme for clinicians who are interested to develop awareness, sensitivity and knowledge of cultural and linguistic diversity (CALD) factors when working with culturally and linguistically diverse (CALD) clients in a psychiatric context. The programme provides a lot of case examples and vignettes, as well as opportunities to apply awareness, sensitivity and knowledge to develop skills in engagement, assessment, cultural formulation, treatment, and collaboration in practice. The programme syllabus is aligned closely with the Royal Australia & New Zealand College of Psychiatrists (RANZCP) standard for addressing cultural competence with cultural and linguistic diversity (CALD). Check out what clinicians say about the modules. [News dated 12 July 2021].

Find out more
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Telehealth consultation involving an interpreter

eCALD Services have produced this video to demonstrate to clinicians "what is needed and what to expect for a video appointment when using an interpreter".
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Working with CALD clients in Palliative care course

We have recently launched our new online course "Working with CALD clients in Palliative care". Watch the videos to find out what the course offers, what learners say about the course, and how to register and enrol.
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Cross-Cultural Interest Group (CCIG) Seminars

Thank you to those who participated in our 2021 webinar series, we wish you every success for the coming year. We will be starting our 2022 webinar series in March. If you have missed any of our past events, you can CLICK HERE here to view PowerPoints and or video recordings.
interpreting remotely

Courses for interpreters

The interpreter workforce is highly essential for assisting clinicians to communicate effectively with non-English speaking and limited English speaking clients. Provision of telehealth interpreting services are crucial and we are pleased to have a course to upskill interpreters in this area. Check out other useful courses for interpreters to gain cultural awareness, knowledge and sensitivity when engaging in the healthcare settings.
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Remote face-to-face courses now available

eCALD Services are pleased to announce the provision of “remote face-to-face courses delivered by an educator via zoom” in addition to the provision of e-learning courses and face-to-face courses to provide more options to our learners.

Our resources

We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.

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Cross-Cultural Resource
Online Toolkit

Cross-Cultural Resource
Working with Religious Diversity
Online Resource

Working with Religious Diversity
Working with CALD Families - Disability Awareness
Online Resource

Working with CALD Families - Disability Awareness

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