Enhancing CALD Cultural Competence

Diversity in the health workforce in New Zealand is increasing exponentially. As patients are becoming more diverse, so are our health care teams. There are more and more cross-cultural interactions between health professionals and patients and between colleagues and professionals. Enhancing cultural and linguistic diversity (CALD) cultural competence is essential.

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CALD cultural competency courses

eCALD offers a range of online, remote face-to-face (virtual) and face-to-face courses for both caring for culturally and linguistically diverse (CALD) migrant and refugee clients or patients from Asian, Middle Eastern, Latin American and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on facilitating the acquisition of knowledge, the development of cultural awareness and sensitivity to cultural factors, and provide opportunities to apply these as skills in practice.

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A most useful addition to the CALD learning material

A most useful addition to the CALD learning material. A valuable resource and then I shall recommend to as many people as possible

Online learner (Module 7 Working with religious diversity)

Course was fun and interactive

“The course was fun, interactive with immense wealth of knowledge. It provides very easy and practical application.”

Public Health Nurse (F2F Module 5 Working with Communicable Diseases with CALD Clients)

A valuable learning tool

This is such a valuable learning tool. Helping one to have compassion but also giving practical tools of understanding for our practice.

e-Learner (Module 3 - Working with refugee patients)

Thoroughly designed online training course

This is a thoroughly designed training course for interpreters which covers a lot of practical issues that we have met during the practice. We may not need or have the opportunity to apply all the things we have learnt in this course in our practice, but with the awareness, it will make interpreters feel more of control of our job. It also gives us more confidence to do our job better, and our communications with the health practitioners [HPs] and patients will be smoother.

Interpreter (Module 201 Interpreting remotely in the healthcare setting)

This resource ticks the boxes in best-practice online learning.

This resource ticks the boxes in best-practice online learning. It includes interactive activities, a range of presentation methods and self-test exercises. Cultural competency is a key area for NZ's health workforce, and the online format of the CALD tool makes this a potentially cost-effective and sustainable method of training around the country

Online Learner (Module 1 Culture and Cultural Competency)

301 2

CALD Cultural Competency in a Psychiatric Context Training Programme

We are pleased to announce the launch of our new training programme for clinicians interested in developing awareness, sensitivity and knowledge of cultural and linguistic diversity (CALD) factors when working with culturally and linguistically diverse (CALD) clients in a psychiatric context. The programme provides many case examples and vignettes and opportunities to apply awareness, sensitivity and knowledge to develop skills in engagement, assessment, cultural formulation, treatment, and collaboration in practice.

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Our resources

We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.

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