Migrant and Refugee Services
A list of cultural or language appropriate health and social services that may be useful for CALD migrant and refugee clients / patients from Asian, Middle Eastern and African backgrounds.
Disclaimer: Every effort has been made to source and ensure that the information provided on this section is correct at the date of posting on the website. Waitemata DHB and the site editors do not accept any responsibility for information which is incorrect or out of date. If you find any information that you believe may be inaccurate, please email to eCALD Admin.
- The following list is in alphabetical order.
- You can search services by DHB region (eg Auckland Central, Waitemata, Lakes). You can find the DHB region location boundaries here.
- You can also search service by keyword (eg children, older people, Asian, Middle Eastern, family violence, mental health etc).
Auckland Elder Abuse Response Service (EARS) - Asian and South Asian Services [NGO] [Auckland Region]
The Auckland Elder Abuse Response Service (a collective of Age Concern Counties Manukau, Age Concern Auckland, Age Concern North Shore, Vaka Tautua and Shanti Niwas), covers the Auckland region, working collaboratively to assist older Asian and Pacific people who have been referred to our service. The Elder Abuse Response Service (EARS) aims to improve the quality of life of older people in abusive situations and to prevent abuse by providing information, education programmes, advocacy and support. If your are concerned about elder abuse, whether you are an older person yourself, a family member, friend, neighbor or professional, you can contact our Elder Abuse Responsive Service team for free and confidential advice. Our qualified EARS Social Workers have a wide knowledge of the needs of older people and their carers and they work closely with relevant organisations.
Bo Ai She is a Chinese mental health peer support organisation.
Child Disability, Regional Respite and Rehab: Cultural Case Worker Team [Waitemata DHB] [Waitemata District]
Waitemata DHB's CALD Child Disability Service employs bilingual migrant and refugee cultural case workers to provide navigation, coordination and culturally appropriate support services, as well as community education for culturally and linguistically diverse families from Asian, Middle Eastern and African backgrounds.
Irene Ho (MNZAC, Bachelor of Counselling, Cert in Gambling & Impulse Control Disorders) offers Cantonese and Mandarin counselling in a private capacity.
Lifeline Aoteoroa provides a 24/7 Helpline service which includes face to face counselling, 0800 Kidsline and Chinese Lifeline.
The Chinese Mental Health Consultation Services provides clinical and educational services to support and promote the mental health needs of Chinese people in New Zealand.
The Chinese New Settlers Services Trust (CNSST) is a registered charitable trust which offers culturally and linguistically appropriate services to both Chinese new settlers and the community.
The Chinese Positive Ageing Charitable Trust provides group activities suitable for Senior Chinese 65+ years living in Auckland such as Tai chi, crafts, health talks, mah jong, outings, Chinese movies, puzzles, chess, singalongs and games.
The ADHB Transcultural Mental Health Team provides clinical services to migrant and refugee clients with significant cultural issues that impact on their ability to access mental health services, and act as a cultural consultation resource to clinical staff within the CMHC teams. Consultation is also available to the ADHB Maternal Mental Health service.
Connect Supporting Recovery is a mental health non-governmental organisation which has an Asian support team covering 15 Asian languages including: Hindi, Japanese, Tamil, Malayalam, Telugu, Kannada, Marathi, Gujarati, Punjabi, Korean, Cantonese, Mandarin, Vietnamese and Japanese.
Danran is a Japanese support group for seniors / older people which provides activities and creates networking opportunities.
Disability Connect provides culturally and linguistically diverse (CALD) disability information and advisory service to improve the quality of information to non-English speaking families in the South Auckland region and to connect them to appropriate services.