Migrant and Refugee Services

A list of cultural or language appropriate health and social services that may be useful for CALD migrant and refugee clients / patients from Asian, Middle Eastern and African backgrounds.

Disclaimer: Every effort has been made to source and ensure that the information provided on this section is correct at the date of posting on the website. Waitemata DHB and the site editors do not accept any responsibility for information which is incorrect or out of date. If you find any information that you believe may be inaccurate, please email to eCALD Admin

  • The following list is in alphabetical order.
  • You can search services by DHB region (eg Auckland Central, Waitemata, Lakes). You can find the DHB region location boundaries here.
  • You can also search service by keyword (eg children, older people, Asian, Middle Eastern, family violence, mental health etc).

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Accident Compensation Corporation (ACC) - Cultural Capability Team

ACC New Zealand have Chinese and Korean cultural support staff to support clients with information about eligibility, access, claims, queries and other cultural related matters

Asian Family Services [NGO] [National]

This is a national not-for-profit organisation providing a problem gambling related counselling, social worker support service and helpline service in multiple languages.

Asian Wellbeing Services (AWS) - part of Asian Family Services [NGO - National]

Asian Wellbeing Services (AWS) is part of Asian Family Services, and was established in 2016 to provide multi-lingual and culturally appropriate psychological interventions, tailor-made psycho-education and therapy workshops.

Auckland Cambodian Youth and Recreation Trust [NGO] [National]

The Auckland Cambodian Youth & Recreation Trust is a registered charitable trust which aims to serve the Cambodian community by providing social support services and educational support for youth and recreational activities.

Chinese Lifeline [National]

Lifeline Aoteoroa provides a 24/7 Helpline service which includes face to face counselling, 0800 Kidsline and Chinese Lifeline.

Chinese Mental Health Consultation Services Charitable Trust [NGO] [National]

The Chinese Mental Health Consultation Services provides clinical and educational services to support and promote the mental health needs of Chinese people in New Zealand.

Chinese New Settlers Services Trust [NGO] [National]

The Chinese New Settlers Services Trust (CNSST) is a registered charitable trust which offers culturally and linguistically appropriate services to both Chinese new settlers and the community.

Ethnic Community Groups in New Zealand [Govt] [National]

The Office of Ethnic Communities provides a community directory of ethnic groups on their website.

Female Genital Mutilation (FGM) Education Programme [National]

The FGM Education Programme is a community based programme set up to provide improved reproductive health care services for women affected by FGM through provider training and support, and to prevent the occurrence of FGM in New Zealand through community education and health promotion.

Hepatitis (Chinese Nurse) [National]

Cantonese and Mandarin speaking clients who want to know more about hepatitis or free hepatitis blood checks (criteria may apply), can contact the Chinese speaking Hepatitis Foundation Nurse: Siaw Ling Chia. 

Hindu Niwas [NGO] [Auckland Region]

Hindu Niwas provides accommodation to seniors, at-risk women and children, socio-economically deprived families, and respite for caregivers, international students and visitors to Auckland for people of any background.

Interpreting New Zealand Service [NGO] [National]

Interpreting New Zealand Service is a Wellington-based provider of face-to-face, telephone or video interpreting services in 70 languages including NZ Sign Language on a fee for service basis.

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