Migrant and Refugee Services

A list of cultural or language appropriate health and social services that may be useful for CALD migrant and refugee clients / patients from Asian, Middle Eastern and African backgrounds.

Disclaimer: Every effort has been made to source and ensure that the information provided on this section is correct at the date of posting on the website. Waitemata DHB and the site editors do not accept any responsibility for information which is incorrect or out of date. If you find any information that you believe may be inaccurate, please email to eCALD Admin

  • The following list is in alphabetical order.
  • You can search services by DHB region (eg Auckland Central, Waitemata, Lakes). You can find the DHB region location boundaries here.
  • You can also search service by keyword (eg children, older people, Asian, Middle Eastern, family violence, mental health etc).

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Age Concern Asian Service [NGO] [Auckland Region]

The role of the Age Concern Asian Service is to address the challenges and meet the needs of older Chinese people living in Auckland, in collaboration with other existing Chinese agencies and groups, in order to connect the older people to the services and activities available for them to create a sense of belonging in the community.

Auckland Elder Abuse Response Service (EARS) - Asian and South Asian Services [NGO] [Auckland Region]

The Auckland Elder Abuse Response Service (a collective of Age Concern Counties Manukau, Age Concern Auckland, Age Concern North Shore, Vaka Tautua and Shanti Niwas), covers the Auckland region, working collaboratively to assist older Asian and Pacific people who have been referred to our service. The Elder Abuse Response Service (EARS) aims to improve the quality of life of older people in abusive situations and to prevent abuse by providing information, education programmes, advocacy and support. If your are concerned about elder abuse, whether you are an older person yourself, a family member, friend, neighbor or professional, you can contact our Elder Abuse Responsive Service team for free and confidential advice. Our qualified EARS Social Workers have a wide knowledge of the needs of older people and their carers and they work closely with relevant organisations.

Shanti Niwas Charitable Trust [NGO] [Auckland Region]

Shanti Niwas Charitable Trust provides a range of services for South Asian seniors living in the Auckland region including advocacy, counselling, interpreting support, navigation support, elder abuse and neglect prevention service, physical and social activities (such as cultural, creative, educational, outings, festival celebrations).