Migrant and Refugee Services

A list of cultural or language appropriate health and social services that may be useful for CALD migrant and refugee clients / patients from Asian, Middle Eastern and African backgrounds.

Disclaimer: Every effort has been made to source and ensure that the information provided on this section is correct at the date of posting on the website. Waitemata DHB and the site editors do not accept any responsibility for information which is incorrect or out of date. If you find any information that you believe may be inaccurate, please email to eCALD Admin

  • The following list is in alphabetical order.
  • You can search services by DHB region (eg Auckland Central, Waitemata, Lakes). You can find the DHB region location boundaries here.
  • You can also search service by keyword (eg children, older people, Asian, Middle Eastern, family violence, mental health etc).

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Asian Family Services [NGO] [National]

This is a national not-for-profit organisation providing a problem gambling related counselling, social worker support service and helpline service in multiple languages.

Chinese Lifeline [National]

Lifeline Aoteoroa provides a 24/7 Helpline service which includes face to face counselling, 0800 Kidsline and Chinese Lifeline.

Chinese Mental Health Consultation Services Charitable Trust [NGO] [National]

The Chinese Mental Health Consultation Services provides clinical and educational services to support and promote the mental health needs of Chinese people in New Zealand.

New Zealand Family Keepers [NGO] [National]

New Zealand Family Keepers provides free telephone counselling for Chinese people between Mon-Wed 7:30pm-9:30pm and Thu-Fri 10:30am-12:30pm.

Sahaayta [NGO] [Auckland Region]

Sahaayta provides holistic, confidential, culturally appropriate counselling and support services for South Asian individuals, couples, families, youth, children and seniors.

Shakti New Zealand [NGO] [National]

Shakti is a national not-for-profit community organisation specialised in the area of women’s development, empowerment and domestic/ family violence intervention, prevention and awareness.

Vagus Centre [Auckland Region]

Vagus Centre provides free counselling service to Chinese individuals / families having difficulties in relationships or parenting issues.