Migrant and Refugee Services

A list of cultural or language appropriate health and social services that may be useful for CALD migrant and refugee clients / patients from Asian, Middle Eastern and African backgrounds.

Disclaimer: Every effort has been made to source and ensure that the information provided on this section is correct at the date of posting on the website. Waitemata DHB and the site editors do not accept any responsibility for information which is incorrect or out of date. If you find any information that you believe may be inaccurate, please email to eCALD Admin

  • The following list is in alphabetical order.
  • You can search services by DHB region (eg Auckland Central, Waitemata, Lakes). You can find the DHB region location boundaries here.
  • You can also search service by keyword (eg children, older people, Asian, Middle Eastern, family violence, mental health etc).

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Age Concern Asian Service [NGO] [Auckland Region]

The role of the Age Concern Asian Service is to address the challenges and meet the needs of older Chinese people living in Auckland, in collaboration with other existing Chinese agencies and groups, in order to connect the older people to the services and activities available for them to create a sense of belonging in the community.

Asian Health Services (AHS) [Waitemata DHB] [Waitemata District]

Waitemata DHB's Asian Health Services provides a range of cultural and language specific services to Asian patients and community members residing in the North Shore, Rodney and Waitakere regions.

Asian Wellbeing Services (AWS) - part of Asian Family Services [NGO - National]

Asian Wellbeing Services (AWS) is part of Asian Family Services, and was established in 2016 to provide multi-lingual and culturally appropriate psychological interventions, tailor-made psycho-education and therapy workshops.

Bo Ai She [NGO] [Auckland Region]

Bo Ai She is a Chinese mental health peer support organisation.

Chinese Counsellors [Private] [Auckland Region]

Irene Ho (MNZAC, Bachelor of Counselling, Cert in Gambling & Impulse Control Disorders) offers Cantonese and Mandarin counselling in a private capacity.

Chinese Lifeline [National]

Lifeline Aoteoroa provides a 24/7 Helpline service which includes face to face counselling, 0800 Kidsline and Chinese Lifeline.

Chinese Mental Health Consultation Services Charitable Trust [NGO] [National]

The Chinese Mental Health Consultation Services provides clinical and educational services to support and promote the mental health needs of Chinese people in New Zealand.

Chinese New Settlers Services Trust [NGO] [National]

The Chinese New Settlers Services Trust (CNSST) is a registered charitable trust which offers culturally and linguistically appropriate services to both Chinese new settlers and the community.

Chinese Positive Ageing Charitable Trust [NGO] [Auckland Region]

The Chinese Positive Ageing Charitable Trust provides group activities suitable for Senior Chinese 65+ years living in Auckland such as Tai chi, crafts, health talks, mah jong, outings, Chinese movies, puzzles, chess, singalongs and games.

Hepatitis (Chinese Nurse) [National]

Cantonese and Mandarin speaking clients who want to know more about hepatitis or free hepatitis blood checks (criteria may apply), can contact the Chinese speaking Hepatitis Foundation Nurse: Siaw Ling Chia. 

Mental Health Foundation: Kai Xin Xing Dong [NGO] [National]

Kai Xin Xing Dong is one of the Mental Health Foundation programmes which aims to counter stigma and discrimination associated with mental illness in Chinese communities, creating inclusive communities for Chinese people whose lives have been affected by mental illness.

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