RASNZ COVID-19 Response Study

RASNZ COVID-19 Response Study: Remote psychosocial service provision to former refugee and asylum seeker communities in Auckland during lockdown [2020]

This study was commissioned to capture the experiences of Refugees as Survivors NZ (RASNZ) clinical and community services as they responded to COVID 19 and to understand the impact on service users in order to inform future mental health and well-being service provision for peoples from refugee backgrounds.

The purpose of the study was to:

  • document the processes used during lockdown to work with clients and families referred to RASNZ
  • understand the impact that working virtually during the COVID 19 lockdown has had on client and family interactions
  • record what we have learned from working remotely and what innovations we could potentially incorporate into our ongoing practice
  • recognise what the particular challenges to service provision have been during the lockdown and what solutions have been found to address these
  • identify needs for mental health and wellbeing support and workforce development for RASNZ staff in the context of working remotely

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RASNZ COVID-19 Response Study