Courses for interpreters working in the healthcare setting

The courses listed here are intended for interpreters working in the healthcare setting. The courses will help learners gain insight and understanding about what is required to be culturally competent, as well as with practical skills to provide effective interpreting services in the health sector.

Module 201 - Interpreting remotely in the healthcare setting

Module 201 - Interpreting remotely in the healthcare setting

Prerequisite

This course aims to provide the essential knowledge and skills to help interpreters provide more effective remote interpreting services when working in the healthcare setting.

Module 1CS - Cultural Competency & Customer Service

Module 1CS - Cultural Competency & Customer Service

Prerequisite

This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.

Module 2 - Working with Migrant Patients

Module 2 - Working with Migrant Patients

Course for consideration

The aim of this course is to understand ways that you can interact in a culturally competent and sensitive manner with migrant patients.

Module 3 - Working with Refugees Patients

Module 3 - Working with Refugees Patients

Course for consideration

The aim of this course is to introduce you to the refugee experience and to assist you in working with refugee patients and families in consultations.

Module 5 - Working with Communicable Diseases with CALD Clients

Module 5 - Working with Communicable Diseases with CALD Clients

Course for consideration

The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD clients and their families within the context of communicable diseases.

Module 6 - Working with CALD clients in Palliative care

Module 6 - Working with CALD clients in Palliative care

Course for consideration

This course aims to provide strategies for managing cross-cultural interactions, treatment, and interventions when working with CALD clients and families during palliative and end-of-life care.

Module 8 - Working with CALD Families - Disability Awareness

Module 8 - Working with CALD Families - Disability Awareness

Course for consideration

The aim of this course is to introduce you to the challenges of working with the cultural beliefs about disability that impact on treatment and interventions, as well as ways to accommodate different beliefs and attitudes wherever possible.

Module 9 - Working in a Mental Health Context with CALD Clients

Module 9 - Working in a Mental Health Context with CALD Clients

Course for consideration

The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD clients in a mental health context.

Module 10 - Working in a Mental Health Context with CALD Children and Adolescents

Module 10 - Working in a Mental Health Context with CALD Children and Adolescents

Course for consideration

The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD children, adolescents and families in a mental health context.

Module 11 - Working with Addiction with CALD Clients

Module 11 - Working with Addiction with CALD Clients

Course for consideration

The aim of this course is to provide strategies for managing cross-cultural interactions, assessment, intervention and treatment in an addiction context when working with CALD clients and their families.