Module 201 - Interpreting remotely in the healthcare setting
Prerequisite
This course aims to provide the essential knowledge and skills to help interpreters provide more effective remote interpreting services when working in the healthcare setting.
Module 1CS - Cultural Competency & Customer Service
Prerequisite
This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.
Module 2 - Working with Migrant Patients
Course for consideration
The aim of this course is to understand ways that you can interact in a culturally competent and sensitive manner with migrant patients.
Module 3 - Working with Refugees Patients
Course for consideration
The aim of this course is to introduce you to the refugee experience and to assist you in working with refugee patients and families in consultations.
Module 5 - Working with Communicable Diseases with CALD Clients
Course for consideration
The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD clients and their families within the context of communicable diseases.
Module 6 - Working with CALD clients in Palliative care
Course for consideration
This course aims to provide strategies for managing cross-cultural interactions, treatment, and interventions when working with CALD clients and families during palliative and end-of-life care.
Module 8 - Working with CALD Families - Disability Awareness
Course for consideration
The aim of this course is to introduce you to the challenges of working with the cultural beliefs about disability that impact on treatment and interventions, as well as ways to accommodate different beliefs and attitudes wherever possible.
Module 9 - Working in a Mental Health Context with CALD Clients
Course for consideration
The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD clients in a mental health context.
Module 10 - Working in a Mental Health Context with CALD Children and Adolescents
Course for consideration
The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD children, adolescents and families in a mental health context.
Module 11 - Working with Addiction with CALD Clients
Course for consideration
The aim of this course is to provide strategies for managing cross-cultural interactions, assessment, intervention and treatment in an addiction context when working with CALD clients and their families.