eCALD® Services provides a suite of online and face-to-face courses for the New Zealand health and disability workforce, funded by the Ministry of Health. The aim of the courses are for enhancing the health workforce cultural awareness, attitudes, knowledge and skills working with CALD clients/patients/families who are migrants and refugees from Asian, Middle Eastern, Latin American and African backgrounds.

Eligibility

Select a region below to find out more about who is eligible for funded courses.

 

The New Zealand publicly funded health and disability workforce are eligible for the Ministry of Health funded face-to-face and online CALD Cultural Competency "Courses for Working with CALD Patients" and face-to-face "Courses for Culturally Diverse Workplaces". Eligible groups include the health workforce working in:

  • Public, primary and secondary health and disability services funded by District Health Boards or the Ministry of Health 
  • Non-government organisations (NGO)
  • Northern Regional Alliance Ltd
  • Ministry of Health

If you are eligible for the funded courses, and:

  • do not have an account with eCALD®, Click Login to open an account
  • have an account with eCALD®, click Login to enrol for course(s)

To find out how to open an account and enrol for courses please select the relevant option in the Enrolment section.

To check the upcoming Auckland-based scheduled face-to-face courses, view our Courses Calendar.

Please note that we do not have scheduled face-to-face courses for outside of Auckland region. You can email eCALD Admin if you wish to know if there are scheduled face-to-face courses in your region and who to contact.

 

The New Zealand publicly funded health and disability workforce are eligible for the Ministry of Health funded face-to-face and online CALD Cultural Competency "Courses for Working with CALD Patients" and face-to-face "Courses for Culturally Diverse Workplaces". Eligible groups include the health workforce working in:

  • Public, primary and secondary health and disability services funded by District Health Boards or the Ministry of Health 
  • Non-government organisations (NGO) 
  • Ministry of Health

If you are eligible for the funded courses, and:

  • do not have an account with eCALD®, Click Login to open an account
  • have an account with eCALD®, click Login to enrol for course(s)

To find out how to open an account and enrol for courses please select the relevant option in the Enrolment section.

Please note that we do not have scheduled face-to-face courses for outside of Auckland region. You can email eCALD Admin if you wish to know if there are scheduled face-to-face courses in your region and who to contact.

 

Enrolment / Bookings - Funded Courses

Select one of the options below to find out more about how to open an account and enrol for eCALD® courses.

For Counties Manukau DHB and Auckland DHB employees

You can enrol eCALD® face to face courses via your DHB's Learning & Development system. However to enrol for eCALD® online courses please enrol via the eCALD® learning management system using the steps indicated below:

For everyone else who are first timers:

Please follow the steps below:

Step 1: Open an eCALD® Account via the Login page located on the Top Menu Bar

  • Click the CREATE AN ACCOUNT button, the account application form will display
  • NB: Enter your work-related email e.g. name@procare.co.nz or name@adhb.govt.nz.
  • If you don't have a work email address, please enter your manager's name and work email address on the form
  • Your application will be verified and approved by eCALD Admin
  • You will receive an email advising your application status (within 5 working days)

Step 2: Course Enrolment

  • You can only enrol for courses after your account has been approved
  • Once approved: go to the Login page and log in to your account with your username (email address) and password
  • Once you are in your account, go to MAKE AN ENROLMENT, then select the course you wish to enrol
  • NB: It is your responsibility to inform your Approving Manager about your course enrolment

Important notice

  • Please read and observe our eCALD® Terms and Conditions
  • eCALD® Admin has the discretion and right to decline your account application and course enrolment if:
    • the information you provided are incorrect;
    • you or your organisation are not eligible to access the funded courses

 

For Counties Manukau DHB and Auckland DHB employees

If you wish to enrol for further free face-to-face CALD courses, you need to enrol via your DHB's Learning & Development system. To enrol for other online CALD courses you can enrol via the eCALD® learning management system using the following process.

For everyone else

To enrol for a new course

 Click Login located on the Top Menu Bar

  1. Log in to your account by entering your Username (email address) and your Password. 
    If you have forgotten your password, Click FORGOT PASSWORD
  2. Once you are in your account, go to MAKE AN ENROLMENT, then select the course you wish to enrol.

What will happen after you have completed the enrolment

  • Your course enrolment will be verified by eCALD® Admin and you will receive the enrolment status within 5 working days
  • eCALD® Admin has the discretion and right to decline your enrolment if you have enrolled the same online course for more than 10 times or if you are not complying with eCALD® Terms and Conditions
  • If your Enrolment has been approved: You will receive an auto-email confirmation with the course details
  • If your Enrolment has been declined: You will receive an auto email notifying that your enrolment has been declined.
  1. Click Login located on the Top Menu Bar
  2. Log in to your account by entering your Username <email address> and your Password. 
    Note: If you have forgotten your password, Click on FORGOT PASSWORD
  3. When you are in your account, you will be able to see your enrolment status of the face to face or online course(s) on the HOME page.

 

Enrolment / Bookings - Non-funded Courses

If you are not eligible for eCALD Cultural Competency "Courses for Working with Patients" courses but would still like to enrol for a face-to-face scheduled course(s) or an online course(s), please email eCALD Admin.

  • Cost of individual enrolment for scheduled face-to-face courses or online CALD courses: $300 + GST per course enrolment
  • Online courses can be undertaken anywhere in New Zealand, at work or at home at your convenience

Please contact eCALD Admin for help if you have any queries.

To book a face-to-face course for a group of participants for your organisation to be held in Auckland or outside of Auckland, please email eCALD Admin to get a quote for the course you wish to book.