CALD 6 - Working with CALD clients in Palliative care

CALD 6 - Working with CALD clients in Palliative care

WATCH THIS SPACE: This course is produced by Waitematā District Health Board (WDHB) ‐ eCALD® Services in collaboration with Dr Mandy Parris-Piper (Palliative Care Clinician).

This course will only be available in online format at the end of February 2020.

  • 4 hours (CME/CNE/MOPS accredited) face-to-face training

It is expected that participants enrolling into this course, must have the basic knowledge about working with clients in palliative care settings and have completed the following pre-requisite or recommended course(s):

This course is intended for anyone working with CALD clients in palliative care.

This course aims to provide strategies for managing cross-cultural interactions, treatment, and interventions when working with CALD clients and families during palliative and end-of-life care.


  • CALD clients in this course refer to culturally and linguistically diverse clients from Asian, Middle Eastern and African background.

Participants completing this course will:

  • Become aware of the importance of a culturally oriented approach and being culturally competent.
  • Have a better understanding of the cultural issues surrounding palliative care practice with CALD clients and their families.
  • Gain strategies to develop trust and rapport with CALD clients and families.
  • Gain cross-cultural knowledge and skills in intervening with CALD clients and their families in end-of-life care, advanced care planning and advanced directives, pain management, and death and dying.
  • Gain knowledge and skills how to assess and use interpreters more effectively in the palliative care setting.

On completing this course you will have greater insight of the cross-cultural challenges and the factors impacting on CALD clients and their families engaging and communicating with service providers; you will also become aware of how to develop rapport and trust with CALD clients and families and gain skills in cross-cultural communication, assessment and intervention with CALD clients in palliative care.

Important Information

Courses Calendar
Courses Calendar
Eligibility and Enrolment
Eligibility and Enrolment