CALD 5 - Working with Communicable Diseases with CALD Clients

CALD 5 - Working with Communicable Diseases with CALD Clients

This course is produced by Waitematā District Health Board (WDHB) ‐ eCALD® Services in collaboration with Dr Annette Mortensen (Nurse Consultant: Auckland Regional Public Health Services), and the Taranaki Public Health Team: Christine Bowden (Communicable Disease Nurse); Rachel Court (Clinical Nurse Co-ordinator) and Jonathan Jarman (Medical Officer of Health).

It is now available in face-to-face format and will be available in online format by end of January or mid February 2020. It is a 4-hour course.

  • 4 hours (CME/CNE/MOPS accredited) face-to-face training

It is expected that participants enrolling into this course, must have the basic knowledge about working with clients within the context of communicable diseases and have completed the following pre-requisite or recommended course(s):

This course is intended for anyone working within the context of communicable diseases.

The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD clients and their families within the context of communicable diseases.


  • CALD clients in this course refer to culturally and linguistically diverse clients from Asian, Middle Eastern and African background.

Participants completing this course will:

  • Become aware of the importance of a culturally oriented approach and of being culturally competent.
  • Become aware of the challenges that newcomers face throughout the migrant and refugee journey.
  • Gain insight into the phases of settlement and the acculturation process and its impact on clients’ engagement with health services and practitioners.
  • Gain skills to engage CALD clients and their families.
  • Gain skills in cross-cultural treatment.

On completing this course you will have greater insight of the cross-cultural challenges and factors that impact on how CALD clients engage and communicate or not communicate with services. You will gain strategies for effective engagement; gain knowledge and skills for assessing health beliefs, language proficiency; working with interpreters; and culturally appropriate approaches for treatment.

Important Information

Courses Calendar
Courses Calendar
Eligibility and Enrolment
Eligibility and Enrolment