Courses for working with CALD patients

The courses listed below are for the primary, secondary and NGO health workforce, who are interested in gaining understanding and practical skills to work with culturally and linguistically diverse (CALD) migrant and refugee patients from Asian, Middle Eastern, Latin American or African backgrounds.

The courses are available in online, remote, face-to-face and face-to-face formats. The courses cover various topics to enable learners to gain insight and understanding of how different cultures respond to health-related situations, health concepts, faith-based practices, and differences in expectations from health systems.

You can also use the filters to search for recommended courses based on your workforce and or occupation category.

Showing 16 courses

Module 1 - Culture and Cultural Competency

Module 1 - Culture and Cultural Competency

Prerequisite

This course is for staff working in clinical roles. The aim of the course is to help learners understand ways to interact in a culturally competent manner with CALD patients and families. This course will increase awareness of your own cultural values, gain skills to recognise cultural differences and develop skills to apply the principles of cultural competence in practice.

Module 1CS - Cultural Competency & Customer Service

Module 1CS - Cultural Competency & Customer Service

Prerequisite

This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.

Module 201 - Interpreting remotely in the healthcare setting

Module 201 - Interpreting remotely in the healthcare setting

Prerequisite

This course aims to provide the essential knowledge and skills to help interpreters provide more effective remote interpreting services when working in the healthcare setting.

Module 301-1 Pre-requisites for CALD practice

Module 301-1 Pre-requisites for CALD practice

Prerequisite

The module offers some background information on cultural concepts and constructs integral to interacting with CALD clients and their families, which may impact or underlie clinical presentations.

Module 301-2 Assessment and Diagnosis

Module 301-2 Assessment and Diagnosis

Highly recommended

It provides knowledge for recognising the differing expression of distress and explanations of illness; strategies to engage with CALD clients and their families; considerations when using screening tools and conducting Mental Status Examination; a cultural assessment tool and guidance on how to develop a cultural formulation.

Module 301-3 Treating cross-culturally

Module 301-3 Treating cross-culturally

Highly recommended

It provides knowledge for selecting suitable therapeutic modalities for CALD clients; understanding ethnopsychopharmacology applicable to CALD clients; identifying differing ethnocultural transference issues, and; collaborative approaches to enhance clinical intervention.

Module 301-4 Working with Interpreters in mental health

Module 301-4 Working with Interpreters in mental health

Highly recommended

This module focuses on working with spoken-language interpreters in a mental health context. The aim is to provide essential knowledge and practical skills to help clinicians work more effectively with interpreters in a mental health context.

Module 2 - Working with Migrant Patients

Module 2 - Working with Migrant Patients

Highly recommended

The aim of this course is to understand ways that you can interact in a culturally competent and sensitive manner with migrant patients.

Module 3 - Working with Refugee Patients

Module 3 - Working with Refugee Patients

Highly recommended

The aim of this course is to introduce you to the refugee experience and to assist you in working with refugee patients and families in consultations.

Module 4 - Working with Interpreters

Module 4 - Working with Interpreters

Essential

The aim of this course is to enhance your knowledge and skills when working with interpreters and to improve your communication with non-English speaking migrant and refugee patients (and family members).

Module 6 - Working with CALD clients in Palliative care

Module 6 - Working with CALD clients in Palliative care

Course for consideration

This course aims to provide strategies for managing cross-cultural interactions, treatment, and interventions when working with CALD clients and families during palliative and end-of-life care.

Module 7 - Working with Religious Diversity

Module 7 - Working with Religious Diversity

Highly recommended

The aim of this course is to ensure learners are aware of religious diversity and gain skills to assess and accommodate the spiritual/religious needs of patients and families.

Module 8 - Working with CALD Families - Disability Awareness

Module 8 - Working with CALD Families - Disability Awareness

Course for consideration

The aim of this course is to introduce you to the challenges of working with the cultural beliefs about disability that impact on treatment and interventions, as well as ways to accommodate different beliefs and attitudes wherever possible.

Module 10 - Working in a Mental Health Context with CALD Children and Adolescents

Module 10 - Working in a Mental Health Context with CALD Children and Adolescents

Course for consideration

The aim of this course is to provide strategies for managing cross-cultural interactions, screening, assessment, treatment and interventions when working with CALD children, adolescents and families in a mental health context.

Module 11 - Working with Addiction with CALD Clients

Module 11 - Working with Addiction with CALD Clients

Course for consideration

The aim of this course is to provide strategies for managing cross-cultural interactions, assessment, intervention and treatment in an addiction context when working with CALD clients and their families.

Module 1+4 - Cultural Competency & Working with Interpreters

Module 1+4 - Cultural Competency & Working with Interpreters

Course for consideration

A pre-requisite to other CALD courses. This course is a combination of the two courses: CALD 1 Culture and Cultural Competency and CALD 4 Working with Interpreters.