CALD C - Managing Culturally Diverse Teams

3 hours face-to-face training (maximum 25 participants).

This course is suitable managers leading culturally diverse teams working in primary, secondary care, and mental health services.

At the end of the course participants will be able to:

  • Understand the value dimensions that cause barrier to effective cross cultural interaction.
  • Recognise own culture and values.
  • Identify strategies that enable effective working relationships in a diverse team.
  • Develop skills on building trust.
  • Gain skills in culturally mindful management.

It is highly recommended that learners also view the supplementary resource "Toolkit for Health Workforce Working in a Culturally Diverse Workplace"

We also have a range of highly recommended supplementary HTML Online Resources for "Working with CALD Patients" that can be accessed via the eCALD® account:

Other highly recommended PDF downloadable supplementary resources for "Working with CALD Patients" are available under the Cross-Cultural Resources section:

Important Information

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Eligibility and Enrolment

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