Enhancing CALD Cultural Competence

Cultural diversity in the New Zealand population is growing, leading to increasing cross-cultural interactions between healthcare providers and clients and between employees.

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CALD cultural competency courses and programmes

eCALD offers a range of face-to-face and online courses for both caring for culturally and linguistically diverse (CALD) patients from Asian, Middle Eastern and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on enhancing learners' cultural awareness, sensitivity, knowledge and practical skills.

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Another excellent course from the eCALD team

Another excellent course from the eCALD team, I have attended others which were face to face but this was the first online course. I am grateful to have been able to complete this at my own pace and in small chunks. Will certainly recommend to colleagues. The variety of scenarios, reading, questions, reflection all helped to make the course more enjoyable from an online learning perspective.

Phamacist

The videos were very helpful

The videos were very helpful to see what concepts would look like in practice. Very comprehensive, very user-friendly.

eCALD Learner

A valuable learning tool

This is such a valuable learning tool. Helping one to have compassion but also giving practical tools of understanding for our practice.

e-Learner (Module 3 - Working with refugee patients)

This is high quality learning

I like the online course interactive tools and the use of video and audio scenarios, it kept me engaged. This is high quality learning. I have learned to use the cultural assessment tool. The CALD assessment tool helps me to understand the client’s explanatory model so I can effectively communicate with them.

Online Learner (Module 9 Working in a Mental Health Context with CALD Clients)

Remote F2F course

The eCALD trainer was presiding over the 1.5-hour long session so easy and comfortably that all of the attendees were able to complete the course with a strong feeling of great fulfilment and worthwhile signing up for the course.

Interpreter (Module 201 Interpreting remotely in the healthcare setting)

virtual meeting

Cross-Cultural Practice Supervision is rolling in!

Do you work with people from Asian, Middle Eastern, Latin American or African backgrounds in the health sector?
Do you have experience in facilitating group supervision?
Do you have spare time to coach others in providing cross-cultural practice?
If your answer to the above is “Yes”, you may be the person that we are looking for. eCALD Services is looking for suitable health practitioners to pilot this project in Cross-Cultural Practice Supervision.

Find out more

Our resources

We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.

View all resources

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