CALD 1 - Culture and Cultural Competency
  • 4 hours (CME/CNE/MOPS accredited) for classroom / face-to-face training

  • 3 hours (CME/CNE/MOPS accredited) for online self-paced, self-reflective, interactive learning

This course is intended for anyone working in primary care, secondary care or mental health services. The aim of the course is to increase your awareness of your cultural background and those of others’ cultures; and to improve your understanding of how cross cultural differences can affect communication, consultation and diagnosis.

  • Understand the need for cultural competency and the impact of cultural interactions on the health system

  • Become more aware of your own cultural values

  • Understand and learn how to apply the four elements of cultural competency (cultural awareness, sensitivity, knowledge and skills) in practice

  • Gain knowledge and skills to develop cultural competency in practice

 On completing this course you will have developed new skills in cultural competency; and become aware of how assumptions, interpretations and judgements can impact on how we communicate with and understand our CALD patients during interactions / consultations

This resource ticks the boxes in best-practice online learning. It includes interactive activities, a range of presentation methods and self-test exercises. Cultural competency is a key area for NZ's health workforce, and the online format of the CALD tool makes this a potentially cost-effective and sustainable method of training around the country

What a wonderful resource, great to read and then see the video clips to give relevance to my learning. Also good to hear useful phrases to use when greeting patients and phrases that may help colleagues recognise their ethnocentric views

I think that this course should be done by everyone that works within a medical environment. I think that far too often there is a lack of understanding between cultures and individuals and this needs to be addressed. This course has given useful information that I think could help a lot of people in their every day practice

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