CALD A - Working in Culturally Diverse Teams

3-4 hours face-to-face training depending on team size (maximum 25 participants).

 

This course is designed as a team-based workshop for staff preferably from the same department/service working in a culturally diverse workplace in primary care, secondary care, and/or mental health services.

At the end of the course participants will be able to:

  • Understand how culture impacts on team interactions
  • Describe their own work values and how they may differ from other team members
  • Understand the value dimensions that cause barriers to effective cross-cultural interaction and how to minimise these barriers
  • Identify strategies that enable effective working relationships in a diverse team
  • Gain skills on building trust

It is highly recommended that learners also view the supplementary resource "Toolkit for Health Workforce Working in a Culturally Diverse Workplace"

We also have a range of highly recommended supplementary HTML Online Resources for "Working with CALD Patients" that can be accessed via the eCALD® account:

Other highly recommended PDF downloadable supplementary resources for "Working with CALD Patients" are available under the Cross-Cultural Resources section:

 

Important Information

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