At eCALD, our vision is to enhance culturally and linguistically diverse cultural competence by providing courses and resources for the New Zealand health workforce for better client/patient outcomes and experience.
At eCALD, our vision is to enhance culturally and linguistically diverse cultural competence by providing courses and resources for the New Zealand health workforce for better client/patient outcomes and experience.
eCALD offers a range of face-to-face and online courses for both caring for culturally and linguistically diverse (CALD) patients from Asian, Middle Eastern and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on enhancing learners' cultural awareness, sensitivity, knowledge and practical skills.
View eligibility information View upcoming coursesThese are all our courses for health practitioners who are interested in gaining skills to work with CALD patients. It provides insight and understanding on cultural dimensions, how different cultures respond to health-related situations, different health concepts, faith-based practices, and differences in expectations from health systems.
These courses are for clinical or non-clinical staff who are interested to gain insight and understanding of value dimensions that cause barriers to effective cross-cultural interaction and skills to enable effective working relationships in a culturally diverse workplace.
eCALD® Services is looking for a full-time Refugee Health Project Executive to be contracted for 10-12 weeks from April to June 2024.
eCALD Services have produced this video to demonstrate to clinicians "what is needed and what to expect for a video appointment when using an interpreter".
Our module "Working with CALD clients in Palliative care" will help learners to acquire understanding, strategies and practical skills to work with CALD clients and families during palliative and end-of-life care.
The interpreter workforce is highly essential for assisting clinicians to communicate effectively with non-English speaking and limited English speaking clients. Provision of telehealth interpreting services are crucial and we are pleased to have a course to upskill interpreters in this area. Check out other useful courses for interpreters to gain cultural awareness, knowledge and sensitivity when engaging in the healthcare settings.
eCALD Services are pleased to announce the provision of “remote face-to-face courses delivered by an educator via zoom” in addition to the provision of e-learning courses and face-to-face courses to provide more options to our learners.
We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.
View all resourcesNew visitors March 2024
Countries visited eCALD website
eCALD eNews current subscribers
Cumulative Course Uptake as at March 2024
Welcome and please check your eligibility before you start creating an account on this website. Once your account application is approved, an email will be sent to you, and you can then access your account to enrol in your course.